Hourly Support

Flat Rate Services

  • Monitor, update, and support your Workstation, Server, or Mobile Device throughout the month: Workstation – $100/month , Server $200/month , Mobile Device $50/month
  • YTS Concierge: You tell us what you need and we go get it and bring it to you! $150
  • Shopping: $50 (travel, time in store, research)
  • Pickup and drop off at your location: $25
  • Deep Clean Service for your system (With or without virus removal): $250
  • Research and purchase new machine, pick up old machine, setup new machine, data transfer from old machine to new, install programs, test everything, and bring back to you – (Mac or PC) – $350
  • Data Recovery (Search and find): $200
  • Data Recovery (Complete Drive, All Data): $250
  • Complete turnkey website with domain registration, hosting setup, framework installation, and design: $1000

Weekly / Monthly Support (Residential and Business)

Monthly

$50 / Month – 1 user

$150 / Month – 1 user (Regular Support) 

  • Phone & email support during business hours (9am – 6pm Monday – Friday)
  • One remote support session if problems can not be solved via phone or email
  • Up to 3 devices per user
  • $5 Discount per hour on all hourly rates

$200 / Month – 1 user (Premium Support)

  • Phone & email support;  extended hours (8am – 8pm Monday – Saturday)
  • Two remote support sessions if problems can not be solved via phone or email
  • Unlimited devices and systems for each user
  • Priority scheduling and same day service. (You should receive a response within a few hours of a request)
  • $25 Discount on hourly rates (Per Hour)

ADD ONS:

$50/month – Add a user to your plan
$100/quarter – Add quarterly maintenance for one system